FAQs

Formyr – Frequently Asked Questions

Shipping and Delivery

How long does shipping take?
We ship all orders within 1–2 business days. Delivery typically takes 3–5 business days within Switzerland and 10–30 business days for international orders.

What are the shipping costs?
Shipping within Switzerland costs CHF 5, with free shipping on orders over CHF 100. International shipping costs CHF 10, and orders over CHF 150 qualify for free international shipping.

As part of our new opening promotion, we currently offer free shipping on all orders.

Products and Quality

What material are the parallettes made of?
Our parallettes are made from high-quality wood and are designed for maximum stability and durability.

What training level are the products suitable for?
Our calisthenics equipment is suitable for both beginners and advanced athletes.

Orders and Payment

Which payment methods do you accept?
We accept credit cards, PayPal, and other common payment methods.

Can I cancel my order?
Orders can be cancelled within 24 hours of placement. Please contact us as soon as possible.

Returns and Exchanges

Can I return products?
We offer a 30-day return policy. Products must be unused and in their original packaging.

How does the return process work?
To start a return, contact our customer service and we will provide you with further instructions.