FAQs

Formyr – Frequently Asked Questions

Shipping and Delivery

How long does shipping take?
We ship within 1-2 business days. Delivery typically takes 3-5 business days within Switzerland.

What are the shipping costs?
Shipping within Switzerland is free for orders over CHF 100. Below that, we charge CHF 9.90.

Products and Quality

What material are the parallettes made of?
Our parallettes are made from high-quality wood and designed for maximum stability and durability.

What training level are the products suitable for?
Our calisthenics equipment is suitable for both beginners and advanced athletes.

Orders and Payment

Which payment methods do you accept?
We accept credit cards, PayPal, and other common payment methods.

Can I cancel my order?
Orders can be cancelled within 24 hours of placement. Please contact us immediately.

Returns and Exchanges

Can I return products?
Yes, you have a 30-day return policy. Products must be unused and in their original packaging.

How does the return process work?
Contact our customer service to initiate a return. We will then send you further information.

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